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Fees

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Renewable Energy Networks

Fees & charges	Price (inc. GST)
Account establishment fee Enpowered does not charge an account establishment fee	$0.00
Dishonour fee Covers the cost incurred when a bank account direct debit is dishonoured	$9.00
Direct debit fee (Bank Account) Covers the cost of taking direct debit payments from a bank account	$0.00
Direct debit fee (Visa and Mastercard) Covers the cost of taking direct debit payments from a Visa or Mastercard debit or credit card	1.80%
BPay fee (Visa and Mastercard) Covers the cost of taking payments via BPay from a Visa or Mastercard debit or credit card.	$1.05 + 1.10%
BPay fee (Bank Account) Covers the cost of taking payments via BPay from a Visa or Mastercard debit or credit card.	$0.00
Real time card payment fee (Visa or Mastercard) Covers the cost of taking payments from a Visa or Mastercard debit or credit card	1.80%
Real time card payment fee (American Express) Covers the cost of taking payments from an American Express card.	2.70%
Disconnection fee Covers the cost of attending a site to properly disconnect a premises	$194.00
Meter testing fee Covers the cost of attending a site to test the meter at the request of the customer (refunded if meter is faulty)	$340.40
Overdue account notice fee Covers the cost of printing and posting a bill	$4.78
Disconnection notice fee Covers the cost of printing and posting a disconnection notice	$4.78
Paper-based bill fee Covers the cost of printing and posting a bill	$1.63 per bill
Reconnection fee Covers the cost of attending site to reconnect a premises within 5 business days	$31.10
Urgent reconnection fee Covers the cost of attending site to reconnect a premises within 1 business day	$212.49

Non-Standard Form Contracts: Standard Continuing Tariff

Non-Residential

Price (inc. GST)

Electricity price

Peak (8am – 10pm Monday to Friday)

Off Peak (all other times)

59.4193 c/kWh

17.8496 c/kWh

Daily supply charge

$4.0735 per day